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Getting Started

Migrate to ThriveDesk
The Beginner’s guide to ThriveDesk
Workspace and inboxes
Create and Manage User Accounts
User Roles and Permissions
Managing ThriveDesk notifications
How do Live Chat email notifications work?
Mobile notifications
How to translate ThriveDesk

Help Desk

Inbox setup
Connect your channels
Productivity
Run the queue
Business Hour
Bring Your Own Key (BYOK)
Block Rules & Spam Protection
Forward Email Aliases to an Inbox
How to use @mention in Notes
Challenges with using same email for User and Inbox

Account, Billing & Security

AppSumo
AI Credits
Billing and Plans Guide

Live Chat & Assistant

Integration
User Availability
Setup & Customize the Assistant

Help Center

Integrations
Add assistant to your Knowledge Base
Getting started with Docs
Setup Custom Domain for Docs

Apps

Smart app user guide
Paddle Integration
Webhooks
Troubleshooting with Cloudflare
Freemius Integration
WPPortal for Wordpress
SureCart Integration
ThriveDesk integration for Slack
Pabbly Connect Integration
Connect with WordPress and sync post, pages and customer post types
Envato Integration
FunnelKit Integration(Prev Autonami CRM)
FluentCRM Integration
Easy Digital Downloads Integration
WooCommerce Integration

Developer

MCP Server
- MCP - Connect your AI assistant to ThriveDesk
Style Overriding
Javascript API - Methods

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📨 Help Desk
💬 Live Chat
📚 Knowledge Base
🔰 API Doc