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Getting Started

Getting Started

Assist you in making the most of ThriveDesk's features.
The Beginner’s guide to ThriveDesk Beginners guide to setup ThriveDesk and understand how essential feature works.
Workspace and inboxes ThriveDesk gives you tools for data access control and logical separation of conversation: workspaces and inboxes.
Create and Manage User Accounts
User Roles and Permissions
Managing ThriveDesk notifications
How do Live Chat email notifications work? ThriveDesk alerts you to pending (unread) messages from your visitors.
Mobile notifications
How to translate ThriveDesk Learn how to translate ThriveDesk app in your language
Getting Started
Getting Started
  • The Beginner’s guide to ThriveDesk
  • Workspace and inboxes
  • Create and Manage User Accounts
  • User Roles and Permissions
  • Managing ThriveDesk notifications
  • How do Live Chat email notifications work?
  • Mobile notifications
  • How to translate ThriveDesk
Help Desk
Help Desk
  • Setup
    • Inbox Overview
    • Inbox Settings Explained
    • DNS Settings - How to send email from your own email address
  • Email Forwarder
    • Get your emails into ThriveDesk
    • Forward email from Google Workspace (formally GSuite)
    • How to Auto-forward email from a Google Workspace Group
    • Forward Email from Outlook.com/Office365
    • Forward email from Amazon WorkMail
    • Forwarding From Namecheap to ThriveDesk
    • cPanel (Webmail) Email Forwarding
  • Productivity
    • Workflow Conditions and Actions
    • Get Started with Workflow
    • Search in ThriveDesk
  • Forward Email Aliases to an Inbox
  • How to use @mention in Notes
  • Challenges with using same email for User and Inbox
Account Management
Account Management
  • Billing and Plans Guide
Assistant
Assistant
  • Install Live Chat to Shopify
  • Install Assistant with Google Tag Manager
  • Add Chat Assistant to WordPress
  • Add Chat Assistant to Dorik Site
  • Add Assistant to Squarespace site
  • Add Assistant to Weebly
  • Add Chat Assistant to Webflow
  • Add Chat Assistant to Wix
  • Create a Chat Assistant & Customize It
  • Live chat for Joomla! websites
Knowledge Base
Knowledge Base
  • Integrations
    • Cloudflare Turnstile - Stop Contact Form SPAM
    • Google Analytics 4
    • Mixpanel
    • Posthog
    • Amplitude
    • Fathom Analytics
    • Google Tag Manager
  • Getting started with Docs
  • Setup Custom Domain for Docs
Integrations
Integrations
  • Smart app user guide
  • Paddle Integration
  • Webhooks
  • Troubleshooting with Cloudflare
  • Freemius Integration
  • WPPortal for Wordpress
  • SureCart Integration
  • ThriveDesk integration for Slack
  • Pabbly Connect Integration
  • Connect with WordPress and sync post, pages and customer post types
  • Envato Integration
  • FunnelKit Integration(Prev Autonami CRM)
  • FluentCRM Integration
  • Easy Digital Downloads Integration
  • WooCommerce Integration
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  • 📨 Help Desk
  • 💬 Live Chat
  • 📚 Knowledge Base
  • ⛺ Community