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Account Management

Account Management

Managing your account, creating new Users, pricing details
AppSumo This guide will help you understand whatโ€™s included in each tier, how to make the most of your deal, and...
AI Credits What is a ThriveDesk credit?Credits are the currency used on ThriveDesk that allow you to run AI tasks and actions....
Billing and Plans Guide
Getting Started
Getting Started
  • The Beginnerโ€™s guide to ThriveDesk
  • Workspace and inboxes
  • Create and Manage User Accounts
  • User Roles and Permissions
  • Managing ThriveDesk notifications
  • How do Live Chat email notifications work?
  • Mobile notifications
  • How to translate ThriveDesk
Help Desk
Help Desk
  • Setup
    • Inbox Overview
    • Inbox Settings Explained
    • DNS Settings - How to send email from your own email address
  • Email Forwarder
    • Get your emails into ThriveDesk
    • Forward email from Google Workspace (formally GSuite)
    • How to Auto-forward email from a Google Workspace Group
    • Forward Email from Outlook.com/Office365
    • Forward email from Amazon WorkMail
    • Forwarding From Namecheap to ThriveDesk
    • cPanel (Webmail) Email Forwarding
    • Troubleshooting Missing Inbound Emails
    • Forward email to ThriveDesk Inbox with Cloudflare
  • Productivity
    • Workflow Conditions and Actions
    • Get Started with Workflow
    • Search in ThriveDesk
  • Conversations Management
    • Create a New Ticket
    • Assign Conversations
    • Merge Multiple Conversations From One Customer
    • Forwarding Conversation and Threads
    • Move Conversations
    • Use @mentions in Notes
    • Manage Voice Messages in ThriveDesk
    • Change the Contact on a Conversation
  • Forward Email Aliases to an Inbox
  • How to use @mention in Notes
  • Challenges with using same email for User and Inbox
Account Management
Account Management
  • AppSumo
  • AI Credits
  • Billing and Plans Guide
Assistant
Assistant
  • Integration
    • Install Live Chat to Shopify
    • Install Assistant with Google Tag Manager
    • Add Chat Assistant to WordPress
    • Add Chat Assistant to Dorik Site
    • Add Assistant to Squarespace site
    • Add Assistant to Weebly
    • Add Chat Assistant to Webflow
    • Add Chat Assistant to Wix
    • Create a Chat Assistant & Customize It
    • Live chat for Joomla! websites
  • Setup & Customize the Assistant
Knowledge Base
Knowledge Base
  • Integrations
    • Cloudflare Turnstile - Stop Contact Form SPAM
    • Google Analytics 4
    • Mixpanel
    • Posthog
    • Amplitude
    • Fathom Analytics
    • Google Tag Manager
  • Getting started with Docs
  • Setup Custom Domain for Docs
Integrations
Integrations
  • Smart app user guide
  • Paddle Integration
  • Webhooks
  • Troubleshooting with Cloudflare
  • Freemius Integration
  • WPPortal for Wordpress
  • SureCart Integration
  • ThriveDesk integration for Slack
  • Pabbly Connect Integration
  • Connect with WordPress and sync post, pages and customer post types
  • Envato Integration
  • FunnelKit Integration(Prev Autonami CRM)
  • FluentCRM Integration
  • Easy Digital Downloads Integration
  • WooCommerce Integration
Developer
Developer
  • Style Overriding
  • Javascript API - Methods
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