Help Desk
Create and connect inbox, settings, features
Forward Email Aliases to an Inbox
How to use @mention in Notes
The @mentions feature enables you to alert another user or team in a conversation note, sending them a notification without needing to assign the note to them.
Challenges with using same email for User and Inbox
When registering at ThriveDesk, we highly recommend using a professional email address. However, we understand that users often confuse their mailbox email with their user email. Let's clarify the distinction between a User and a Mailbox:
Reporting
Reporting features, metric definitions, use case scenarios
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Email Forwarder
Forward email from Amazon WorkMail
How to redirect emails from Amazon WorkMail to ThriveDesk
How to Auto-forward email from a Google Workspace Group
Forwarding From Namecheap to ThriveDesk
How to forward email from Namecheap
cPanel (Webmail) Email Forwarding
How to forward email from webmail to ThriveDesk mailbox
Forward Email from Outlook.com/Office365
How to set up email forwarding from an Outlook/Office365 email address.
Forward email from Google Workspace (formally GSuite)
How to forward your email from Google Workspace (formerly known as G Suite)
Get your emails into ThriveDesk
How to set up your ThriveDesk mailbox and start receiving emails.